While most automotive repair and collision shops are considered “essential,” your business level has certainly slowed considerably. Despite financial assistance for both shops and workers, businesses have been affected, including manufacturers and distributors. As we slowly get ahead of the coronavirus, and stay at home orders are relaxed, it will still take time to return to a “new” normal–whatever that may be. At this time of “pause”, it may be an opportunity to assess your business and its processes to assure that when volume returns your business will be efficient and effective as possible. In this month’s Collision Solutions, we take a fresh look at the damage appraisal process and a reminder of the value to writing a Complete Damage Report.
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