What is your over-arching business mission? To be the repairer of choice in your market? To be the employer of choice? To achieve operational excellence? To achieve any of those requires building a business culture that supports your desired objective. Company culture is about the shared norms, values, attitudes and practices that form the collective identity of your company. At its best, it’s the invisible glue that binds your team and sets the stage for the narratives your employees play out daily, contributing to your overall organizational story. Every organization has a “culture”. It may be positive and affirming, or it may be dysfunctional. It’s up to management to create the vision and to take the actions that will establish and sustain a positive business culture. In this month’s IMPACT Collision Solutions, we explore some aspects of how sustaining a positive business culture will contribute to your success.
To download this month’s IMPACT Collision Solutions, please, click here.