In last month’s IMPACT Collision Solutions, we explained the fundamentals of the insurance business, how insurers make their money, and defined various terms such as severity, frequency, loss adjusting expense, and overhead.  This month, we will address three KPI’s that are important to insurers, how they are being affected by current economics, and how this knowledge can help collision repairers position themselves to earn an insurer’s business and improve their own profitability.  Please enjoy Part Two of What Makes Insurers Tick.

To download this month’s IMPACT Collision Solutions, please, click here.