The cost of collision repairs continues to increase with new colors, textures, and sheens requiring added labor operations and materials to replicate the colors and effects of OE factory finishes. As color pallets expand, so does the frequency of LOW-USE TONERS to create these special finishes. A low-use toner is one that must be purchased specially for an individual repair, but the shop will only use part of it for the job. There is no universally accepted mechanism for the collision center to be reimbursed for this added cost. In this month’s Collision Solutions, we will describe the cost-impact of low use toners and how collision center personnel can more easily identify and communicate the need for low-use toners and develop an effective strategy to be paid for them.
To download this month’s IMPACT Collision Solutions, please, click here.