This month’s Collision Solutions examines the Four Elements of the Value System Provided by PBE Distributors, like Automotive Color. Competition in collision repair and PBE distribution is equally fierce with the increasing pace of industry consolidation. Both groups must provide a high level of value to their customers in order to earn their business. For PBE distribution, the challenge is to deliver value beyond that conveyed by the product itself. Collision centers can obtain products from a variety of sources at competitive prices. What distinguishes an individual distributor is their ability to provide a level of service better and more consistently than their competition. In this month’s Collision Solutions, we will describe how distributors help collision centers prosper by providing the following value-added services: Inventory Fulfillment, Technical Support, Cost Management, and Business Support.
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